Entry-Level Account Manager | Uncapped Incentives + Car

Genesis-Global-Group; Detroit (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Salary & Uncapped Incentive Payout

Company Car

Medical, Dental & Vision Insurance

Short and Long Term Disability

Life Insurance

Dependent Care Flex Spending Account

Paid Vacation, Sick, and Holidays

401(k) Plan

Job summary

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is seeking an Entry Level Account Manager to manage a large client base and serve as the liaison between management and customers to resolve issues. This role involves travel within the coverage area and nationwide as needed.

You will grow revenues, educate clients about test offerings, and collaborate with senior sales leadership to implement retention strategies while monitoring customer satisfaction and staying informed

Qualifications

• 1–3 years of successful customer service experience.
• Well-developed multi-tasking, organizational skills, and detail orientation.
• Energy, motivation, enthusiasm, and integrity.
• Excellent written and verbal communication skills.
• Must demonstrate sound judgment and decision-making ability.
• Computer proficiency in MS Office, Excel, e-mail and internet functions.

Responsibilities

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients.
• Establish positive long-term client relations.
• Educate and train clients, research problems and coordinate solutions between the laboratory and client.
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required.
• Maintain knowledge of competitors and their presence in assigned territory.

Skills

Customer service

Multi-tasking

Communication

Detail oriented

MS Office

Problem solving

Travel ability

Education

Medical Assistant certification

Associate Degree

Tools

MS Office

Job description

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is seeking an Entry Level Account Manager to manage a large client base and serve as the liaison between management and customers to resolve issues. This role involves travel within the coverage area and nationwide as needed.

You will grow revenues, educate clients about test offerings, and collaborate with senior sales leadership to implement retention strategies while monitoring customer satisfaction and staying informed