Junior Global Customer Success Manager — Remote (German)

WorkMotion; United States; Remote; USD 23,000 - 28,000; Full time

Benefits offered by this job

Remote work across 26 countries

Well-Being Day

Gym membership discount

Training & Development Allowance

Annual team meetups

Equal opportunity employer

WorkFlex program

Job summary

WorkMotion is seeking a Junior Customer Success Manager who will build trusted partnerships, navigate complexity, and drive long-term impact within high-value accounts. You will support account strategy, drive proactive engagement, and influence customer outcomes with data-informed, relationship-driven work.

Collaborate with Sales, Operations, Legal, Finance, and Product teams to ensure consistency, impact and momentum across the board in a remote-first setting.

Qualifications

• Minimum 1 year work experience in Customer Success, Sales or Business Development roles.
• Native German language required; English excellent verbal and written communication.

Responsibilities

• Own and support the success of a high-value client portfolio.
• Drive structured account planning and proactive engagement; identify risks and expansion opportunities.
• Manage executive-level stakeholders and complex multi-country setups.
• Monitor account health and metrics; ensure long-term growth and retention.
• Coordinate cross-functional initiatives to resolve escalations and optimize the client experience.

Skills

Customer Success

Sales experience

Relationship building

Negotiation

Time management

Team collaboration

Diligent documentation

Customer-centric mindset

German language

English communication

HubSpot

Salesforce

Tools

Hubspot

Salesforce

Job description

WorkMotion is seeking a Junior Customer Success Manager who will build trusted partnerships, navigate complexity, and drive long-term impact within high-value accounts. You will support account strategy, drive proactive engagement, and influence customer outcomes with data-informed, relationship-driven work.

Collaborate with Sales, Operations, Legal, Finance, and Product teams to ensure consistency, impact and momentum across the board in a remote-first setting.