Junior Business Solutions Analyst — Hybrid Role

Chesapeake Utilities Corporation; Elizabethtown (Lancaster County); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Annual bonus

401k plan with company match

Medical, dental and life insurance

Paid time off

Tuition reimbursement

Volunteer hours

Job summary

Chesapeake Utilities Corporation seeks a Business Solutions Analyst I to support customer experience systems and business operations. You will liaise between business units and IT, assist in data reporting, and help optimize processes while learning enterprise system health and vendor relationships.

Role involves daily tasks under supervision, exposure to SAP S/4HANA, C4C, FSM, SSAM, and cross-functional collaboration, with periodic travel and a hybrid work arrangement.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• 0-2 years of relevant experience in business systems, data analysis, or operational support.
• Standard driver's license.

Responsibilities

• Provide foundational support for business systems.
• Monitor and respond to incoming support requests with first-level troubleshooting.
• Generate reports and dashboards to track performance metrics.
• Collaborate with cross-functional teams to resolve business challenges and improve system usability.
• Assist with documentation, project support, and administrative tasks.

Skills

Analytical thinking

Problem solving

Verbal communication

Written communication

Attention to detail

Collaboration

Education

Bachelor's degree in Business, Information Systems, Finance, or related field

Tools

Microsoft Office Suite

Job description

Chesapeake Utilities Corporation seeks a Business Solutions Analyst I to support customer experience systems and business operations. You will liaise between business units and IT, assist in data reporting, and help optimize processes while learning enterprise system health and vendor relationships.

Role involves daily tasks under supervision, exposure to SAP S/4HANA, C4C, FSM, SSAM, and cross-functional collaboration, with periodic travel and a hybrid work arrangement.