Hybrid Business Solutions Analyst I — Data & Process

Chesapeake Utilities Corporation; Columbus (OH); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Career growth opportunities

Team atmosphere

Job summary

Chesapeake Utilities Corporation is seeking a Business Solutions Analyst I to support customer experience systems and business operations from a hybrid location near our service area. The role involves liaising between business units and IT, performing data analysis, and helping with documentation and process improvements.

Entry-level candidates will gain exposure to SAP S/4HANA, C4C, FSM, SSAM and other enterprise systems while learning to generate reports, monitor system health, and assist

Qualifications

• Bachelor's degree in business, information systems, finance, or related field, or equivalent.
• 0–2 years of relevant experience in business systems, data analysis, or operational support.
• Standard driver's license.
• Entry-level familiarity with SAP S/4HANA, C4C, FSM, SSAM or similar enterprise systems.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Provides foundational support for business systems.
• Handles routine daily tasks and assists with documentation and research.
• Works under close supervision with guidance from senior analysts.
• Monitors and responds to support requests; provides first-level system support.
• Generates reports and dashboards; analyzes data to track performance metrics.
• Collaborates with cross-functional teams to resolve business challenges and improve usability.
• Participates in on-call rotation (minimum two shifts annually).
• Assists in vendor relationships and contract terms; supports project work.

Skills

Analytical skills

Problem solving

Communication skills

MS Office

Attention to detail

Data analysis

Education

Bachelor's degree in Business/IS/Finance

Tools

SAP S/4HANA

C4C

FSM

SSAM

Excel

PowerPoint

Outlook

Job description

Chesapeake Utilities Corporation is seeking a Business Solutions Analyst I to support customer experience systems and business operations from a hybrid location near our service area. The role involves liaising between business units and IT, performing data analysis, and helping with documentation and process improvements.

Entry-level candidates will gain exposure to SAP S/4HANA, C4C, FSM, SSAM and other enterprise systems while learning to generate reports, monitor system health, and assist