Junior AV Support Technician: Growth in Live Events

Cypress HCM; San Francisco (CA); On-site; USD 41,328 - 55,104; Full time

Job summary

Cypress HCM is seeking a passionate Junior AV Support Technician to join their Corporate Engineering and IT team in San Francisco. This contract role requires 2 to 4 years of relevant experience and provides an opportunity to grow within the AV field.

You will serve as the primary on-site AV resource for maintaining conference rooms, troubleshooting user issues, and assisting with live events. Candidates need a strong customer-first attitude and a basic understanding of AV systems and Google Workspace.

Qualifications

• 2 to 4 years of hands-on experience in AV support, IT helpdesk, or live event production.
• Familiarity with Google Workspace and cloud-based collaboration platforms.
• Basic understanding of AV signal flow and common cable standards.

Responsibilities

• Conduct daily health checks and preventative maintenance across conference rooms.
• Act as the first responder for user-facing AV issues.
• Assist with AV needs for all-hands meetings and special events.
• Maintain cable management and hardware inventory.
• Manage support requests through the internal ticketing system.
• Participate in cross-training and small-scale AV projects.

Skills

Hands-on experience in AV support

Familiarity with Google Workspace

Understanding of AV signal flow

Strong communication skills

Problem-solving abilities

Education

High school diploma or equivalent

AVIXA CTS or Dante Certification

Job description

Cypress HCM is seeking a passionate Junior AV Support Technician to join their Corporate Engineering and IT team in San Francisco. This contract role requires 2 to 4 years of relevant experience and provides an opportunity to grow within the AV field.

You will serve as the primary on-site AV resource for maintaining conference rooms, troubleshooting user issues, and assisting with live events. Candidates need a strong customer-first attitude and a basic understanding of AV systems and Google Workspace.