Senior AV Technician – Conference Rooms & Live Events

Cypress HCM; New York (NY); Hybrid; USD 48,000 - 52,000; Part time

Job summary

Cypress HCM is seeking an experienced AV Support Technician Contractor to join the Workplace Technology team in a fast-paced environment. You will own daily AV sweeps for conference rooms, troubleshoot Google Meet hardware, and stand up new rooms from the ground up.

You’ll also support company events, running AV for All-Hands and training spaces alongside broadcast and events teams. You will configure, monitor, and troubleshoot Logitech scheduling displays, Neat Bar Pro systems, and Logitech

Qualifications

• 5+ years in IT/AV support focusing on conference room AV.
• Experience with Logitech Rally products.
• Experience with Neat Bar Pro or similar all-in-one video bars.
• Experience configuring Logitech scheduling displays/room schedulers.
• Strong troubleshooting of Google Meet hardware/software in a conference room and live event setting.
• Ability to install and configure a conference room from the ground up — mounting, cabling, configuration, and testing.
• Hands-on experience operating live event AV equipment (Blackmagic, Epiphan, mixers).

Responsibilities

• Perform daily conference room AV sweeps and issue resolution.
• Support on-site and remote meeting spaces with Google Meet, projectors, displays, and conferencing equipment.
• Troubleshoot Google Meet hardware/software; manage room schedulers.
• Design, install, and configure new conference rooms; cabling and mounting.
• Operate live event AV for All-Hands, town halls, and streaming events (Q-SYS, Epiphan, Blackmagic).
• Coordinate with Events team on requirements and staffing for events.
• Maintain inventory and assist with vendor coordination.
• Develop knowledge base articles and runbooks for AV systems.

Skills

AV support

Logitech Rally

Neat Bar Pro

Google Meet hardware

Room scheduling displays

Q-SYS

Live event AV

Video switchers

Audio mixing consoles

Epiphan Pearl 2

Networking basics

Windows administration

Enterprise ticketing systems

AV over IP

Education

Bachelor's degree or equivalent

Tools

Epiphan Pearl 2 encoder

Blackmagic switchers

Apple enterprise management tools

Ticketing system software

Job description

Cypress HCM is seeking an experienced AV Support Technician Contractor to join the Workplace Technology team in a fast-paced environment. You will own daily AV sweeps for conference rooms, troubleshoot Google Meet hardware, and stand up new rooms from the ground up.

You’ll also support company events, running AV for All-Hands and training spaces alongside broadcast and events teams. You will configure, monitor, and troubleshoot Logitech scheduling displays, Neat Bar Pro systems, and Logitech