Junior Adjudicator, Energy Assistance Programs

Norwescap; East Brunswick Township (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Dental Insurance

Health Insurance

Vision Insurance

Employee Assistance Program

Flexible Spending Account

Life Insurance

Paid Time Off

Paid Holidays

Retirement Plan

Job summary

Norwescap is seeking a dedicated Junior Adjudicator to review LIHEAP and USF applications under DCA LIHEAP guidelines and determine eligibility for energy assistance programs. The role involves maintaining participant files, coordinating with the program director and serving as the primary contact for clients and partner agencies.

Responsibilities include managing correspondence, scheduling outreach, attending events, supporting new program development, and participating in Norwescap committees

Qualifications

• High school diploma or GED required.
• Associates degree or higher preferred (social work or related field).
• 2+ years in human services or nonprofit organizations preferred.
• Proficient in Microsoft Office 365.

Responsibilities

• Adjudicate LIHEAP/USF applications in accordance with DCA LIHEAP regulations.
• Maintain production goals with program director.
• Establish and maintain participant files and obtain required documentation.
• Act as point of contact for all client communication and partner organizations.
• Create and maintain outreach calendar and partnerships.
• Attend BPU/DCA-sponsored events and related meetings.
• Maintain clerical workflow to ensure communication from call center to adjudicators.
• Assist with new program development and planning.
• Participate in Norwescap committees and internal meetings.

Education

High school diploma or GED

Associates degree or higher preferred (social work or related field)

2+ years in human services or nonprofit organizations

Driver's license

Tools

Microsoft Office 365

Job description

Norwescap is seeking a dedicated Junior Adjudicator to review LIHEAP and USF applications under DCA LIHEAP guidelines and determine eligibility for energy assistance programs. The role involves maintaining participant files, coordinating with the program director and serving as the primary contact for clients and partner agencies.

Responsibilities include managing correspondence, scheduling outreach, attending events, supporting new program development, and participating in Norwescap committees