Energy Assistance Adjudicator – Field & Outreach Specialist

Tri-County Community Action Agency; Bridgeton (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Tri-County Community Action Agency seeks a Home Energy Assistance Adjudicator in Bridgeton, NJ. The role involves processing HEA applications, managing registrations, and coordinating appointments to support energy assistance services. The position is full-time with hours 8:30 a.m.

– 4:30 p.m., Monday through Friday, with some after-hours and weekend requirements. Applicants should have a high school diploma or GED, strong computer skills, and bilingual English/Spanish communication abilities.

Qualifications

• High School Diploma or GED required.
• Knowledge of computer and Microsoft Office programs.
• Good written and oral communication skills in English and/or Spanish.
• Valid New Jersey Driver’s License.

Responsibilities

• Process Home Energy Assistance Applications in CRM.
• Process Home Energy Assistance Applications in JAVA when necessary.
• Process Winter Termination Program registrations.
• Schedule applicant appointments via ITFrontDesk or Google Calendar.
• Answer incoming calls and relay information accurately.
• Ensure all documentation for applications is complete.

Skills

Customer service

Communication

Bilingual

MS Office

Data entry

Education

High School Diploma or GED

Tools

CRM software

JAVA

EmpowOR database

Google Calendar

Job description

Tri-County Community Action Agency seeks a Home Energy Assistance Adjudicator in Bridgeton, NJ. The role involves processing HEA applications, managing registrations, and coordinating appointments to support energy assistance services. The position is full-time with hours 8:30 a.m.

– 4:30 p.m., Monday through Friday, with some after-hours and weekend requirements. Applicants should have a high school diploma or GED, strong computer skills, and bilingual English/Spanish communication abilities.