Administrative Coordinator, Housing & Energy Programs

Norwescap; Phillipsburg (NJ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Dental Insurance

Health Insurance

Vision Insurance

Employee Assistance Program

Flexible Spending Account

Life Insurance

Paid Time Off

Paid Holidays

Retirement Plan

Job summary

Norwescap seeks a Program Assistant to support the Housing & Community Development program portfolio. You will help with outreach, coordinate home visits, verify qualification documents, and enter data into required state databases.

The role interacts with staff, customers, community partners, and vendors. Responsibilities include processing invoices, supporting reporting, and maintaining confidential information.

Qualifications

• High school diploma or equivalent required; Associate degree or higher in social services, public administration, or related field preferred.
• Strong understanding of program and project management.
• Experience working in housing and energy services, social services, or related fields.
• Strong understanding of housing and energy services programs and resources.
• Strong understanding of case management principles, including needs assessment, service planning, and client advocacy.
• Excellent communication and interpersonal skills, with the ability to engage effectively with clients, colleagues, and community partners.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and case management software.
• Strong organizational skills and attention to detail.
• Knowledge of relevant local and federal regulations related to housing is a plus.
• Excellent communication and interpersonal skills with a focus on empathy.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Coordinate intake and final verification of documents for weatherization, energy and housing programs.
• Coordinate customer folders moving from intake to project closeout.
• Coordinate with program managers upon milestone completion of each project.
• Support intake, evaluation/measures and clearance for monthly accounts receivable.
• Document measures of completed units in NJ state databases (HIMIS,HESWAP,UAP,SAGE).
• Assist with the preparation of invoices and reporting to State databases.
• Communicate with customers, vendors, community-based agencies and others as needed.
• Assist in preparing regularly scheduled reports and outreach activities.

Skills

Communication skills

Microsoft Office

Case management

Organization

Teamwork

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Microsoft Office Suite

Case management software

Job description

Norwescap seeks a Program Assistant to support the Housing & Community Development program portfolio. You will help with outreach, coordinate home visits, verify qualification documents, and enter data into required state databases.

The role interacts with staff, customers, community partners, and vendors. Responsibilities include processing invoices, supporting reporting, and maintaining confidential information.