Junior Account Manager — Client Success & Domain Support

Corporation Service Company; Wilmington (DE); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Training & mentorship

Hybrid work model

Competitive benefits

Job summary

Corporation Service Company is hiring a Junior Account Manager in Wilmington, Delaware. This role supports global B2B clients, resolving inquiries and guiding them on our internet services. A hybrid work model and ongoing training are provided to help you grow within a fast-paced environment.

You will build client relationships, coordinate with internal teams, and ensure the security and proper management of digital assets for our clients."

Qualifications

• Customer-centric service experience required.
• Clear written and verbal communication essential.
• Ability to manage multiple inquiries in a fast-paced setting.

Responsibilities

• Serve as primary contact for enterprise B2B clients.
• Resolve inquiries and troubleshoot domain/product issues.
• Maintain client relationships and ensure satisfaction.
• Escalate unresolved issues to appropriate teams.
• Develop deep knowledge of CSC services and products.
• Collaborate with internal teams on client brand initiatives.

Skills

Customer service

Communication

Problem solving

MS Office

Teamwork

Bilingual

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM software

Microsoft 365

Job description

Corporation Service Company is hiring a Junior Account Manager in Wilmington, Delaware. This role supports global B2B clients, resolving inquiries and guiding them on our internet services. A hybrid work model and ongoing training are provided to help you grow within a fast-paced environment.

You will build client relationships, coordinate with internal teams, and ensure the security and proper management of digital assets for our clients."