Junior Account Manager

Westlyn; Charlotte (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Training and coaching

Development reviews

Travel opportunities

Team socials

Job summary

Westlyn in Charlotte, NC is seeking a junior account coordinator to support client campaigns end-to-end on-site. You will help gather requirements, draft briefs, and track performance, ensuring timely delivery and clear communication with clients.

This role offers hands-on training, regular feedback, and opportunities to participate in client rollouts across sectors. Strong collaboration with internal teams and proactive problem-solving are essential to success.

Qualifications

• Strong client partnerships are built through clear communication, organized planning, and consistent follow-through.
• Junior account coordination and client relations exposure is expected.
• Ability to help prepare briefs, strategy materials, and weekly reports.

Responsibilities

• Maintain account records, schedules, client updates, and follow-up actions.
• Prepare campaign briefs, strategy presentations, weekly reports, and briefing materials.
• Monitor campaign and sales-related results and identify relevant performance trends.
• Coordinate with execution teams to align promotional materials, schedules, and delivery requirements.
• Support client communication and assist with defined account or campaign operational issues.
• Participate in strategic meetings and daily briefings, documenting priorities and following up on actions.

Skills

Client communication

Organization

Follow-through

Campaign coordination

Presentation skills

Job description

Work Setting:

Fully on-site in Charlotte, NC. Local daily commute required; remote options are not available.

Start Date:

Within 2 to 4 Weeks

Strong client partnerships are built through communication, organization, and consistent follow-through. If you enjoy working with people, understanding client requirements, and helping keep campaign portfolios moving in the right direction, this opportunity offers practical experience in junior account coordination and client relations.

The Client Side of Our Business

We work with clients across retail, telecommunications, consumer services, and professional services to deliver customer acquisition and sales-focused campaigns. Our work spans business-to-business, live event, and retail settings, helping clients improve market visibility, connect with prospective buyers, and support sales growth.

Managing Accounts Day to Day

• Maintain account records, schedules, client updates, and follow-up actions.
• Prepare campaign briefs, strategy presentations, weekly reports, and briefing materials.
• Monitor campaign and sales-related results and identify relevant performance trends.
• Coordinate with execution teams to keep promotional materials, schedules, and delivery requirements aligned.
• Support client communication and assist with defined account or campaign operational issues.
• Participate in strategic meetings and daily briefings, documenting priorities and following up on agreed actions.

What We Offer

• Competitive base salary plus performance-based bonuses: Provides dependable compensation with additional earning potential linked to performance.
• Practical training and ongoing coaching: Build account management, client communication, campaign planning, and commercial skills through hands-on learning.
• Regular development reviews: Receive clear feedback and performance guidance to support professional growth.
• Travel and campaign opportunities: Depending on business needs, opportunities may be available to support client rollouts in different locations.
• Team socials and professional networking: Build valuable connections through team activities, client interaction, and industry exposure.

We are an equal opportunity employer committed to fair and inclusive hiring. Reasonable accommodations are available for qualified candidates with disabilities throughout the recruitment process.