Digital Account Manager

ActOne Group; Pennsauken Township (NJ); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

ActOne Group seeks a Digital Marketing Account Manager with 3+ years in client relationship management to oversee a portfolio of law firm clients. You will coordinate with SEO, content, web development, social media, and paid media teams to ensure campaigns are executed effectively while maintaining trusted client relationships.

This client-facing role combines relationship management, strategic thinking, and campaign oversight, requiring strong organization and communication as you support

Competenze

• 3+ years of experience in digital marketing account management or client success
• Strong written and verbal communication skills
• Ability to analyze campaign performance and communicate insights clearly to clients
• Excellent organizational and time-management skills with the ability to manage multiple accounts

Mansioni

• Serve as the main point of contact for assigned clients
• Build and maintain strong, long-term client relationships through consistent communication
• Lead regular client calls, including monthly reporting and strategy discussions
• Collaborate with internal teams to develop and implement customized digital marketing strategies
• Review client websites and marketing campaigns to ensure quality, accuracy, and alignment with SEO best practices
• Analyze performance reports, rankings, and campaign data to identify trends, opportunities, and areas for improvement
• Proactively recommend strategy adjustments, additional services, or campaign enhancements when appropriate
• Coordinate website updates and marketing requests on behalf of clients
• Proofread content and website updates for accuracy, clarity, and brand consistency
• Support onboarding of new clients and ensure a smooth transition from sales to account management
• As needed, participate in sales calls or client meetings to support relationship building and growth

Conoscenze

Client relationship management

Written communication

Organizational skills

Campaign analysis

Strumenti

Google Analytics

Search Console

Descrizione del lavoro

We are working with a client that is seeking a Digital Marketing Account Manager with 3+ years’ experience who excels at client relationship management. Ideal candidates must be detail oriented, extremely organized, with strong written communication skills and an ability to prioritize tasks. Looking for someone local to the Philadelphia/South Jersey area. As an Account Manager you will serve as the primary point of contact for a portfolio of law firm clients. You will work closely with our SEO, content, web development, social media, and paid media teams to ensure campaigns are executed effectively while maintaining strong, trusted client relationships. This is a client-facing role that combines relationship management, strategic thinking, and campaign oversight.

Responsibilities

• Serve as the main point of contact for assigned clients
• Build and maintain strong, long-term client relationships through consistent communication
• Lead regular client calls, including monthly reporting and strategy discussions
• Collaborate with internal teams to develop and implement customized digital marketing strategies
• Review client websites and marketing campaigns to ensure quality, accuracy, and alignment with SEO best practices
• Analyze performance reports, rankings, and campaign data to identify trends, opportunities, and areas for improvement
• Proactively recommend strategy adjustments, additional services, or campaign enhancements when appropriate
• Coordinate website updates and marketing requests on behalf of clients
• Proofread content and website updates for accuracy, clarity, and brand consistency
• Support onboarding of new clients and ensure a smooth transition from sales to account management
• As needed, participate in sales calls or client meetings to support relationship building and growth

Qualifications

• 3+ years of experience in digital marketing account management or client success
• Strong written and verbal communication skills
• Ability to analyze campaign performance and communicate insights clearly to clients
• Excellent organizational and time-management skills with the ability to manage multiple accounts

Preferred Skills

• Experience with SEO, content marketing, and/or paid digital advertising a plus
• Proficiency with common digital tools and reporting platforms (Google Analytics, Search Console, etc.) a plus