Judgement Free Front Desk Specialist

PINNACLE FIT CLUBS, LLC - Planet Fitness; Palatine (IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental & Vision

Life and AD&D insurance

Short-Term & Long-Term Disability

401(k) with company match

Voluntary benefits

Paid Time Off

Shift differential for overnight

Free Black Card Membership

Job summary

Planet Fitness Palatine, IL is hiring a part-time Member Services Representative to be the first impression for members and guests. You will deliver friendly, high-quality customer service, greet members, answer questions, and help keep the club clean and welcoming during AM, PM, or Overnight shifts.

You’ll work in a fast-paced team environment that values a Judgement Free Zone culture and opportunities to grow with a rapidly expanding company.

Qualifications

• Experience delivering exceptional customer service.
• Ability to greet members and guests in a friendly manner.
• Strong communication and problem-solving skills.
• Comfortable working in a fast-paced team environment.

Responsibilities

• Welcome members and guests with enthusiasm.
• Explain membership options and promote programs.
• Maintain club cleanliness and safety standards.
• Operate front desk and process transactions.
• Assist with tours and onboarding.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

Planet Fitness Palatine, IL is hiring a part-time Member Services Representative to be the first impression for members and guests. You will deliver friendly, high-quality customer service, greet members, answer questions, and help keep the club clean and welcoming during AM, PM, or Overnight shifts.

You’ll work in a fast-paced team environment that values a Judgement Free Zone culture and opportunities to grow with a rapidly expanding company.