IVR Engineer: Avaya, Data & Systems Integration (Contract)

EROS Technologies Inc.; Sunnyvale (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology solutions provider based in Sunnyvale, CA, is seeking a candidate with strong IVR development experience using Avaya tools. Responsibilities include developing IVR solutions, participating in system integration tasks, and performing data analysis. Candidates should have good knowledge of SQL, Java, and tools like Tomcat and Eclipse IDE. This is a 12-month contract position with opportunities for practical engagement in full life-cycle IVR projects.

Qualifications

• Experience with IVR development using Avaya tools.
• Strong SQL and data analysis skills are required.
• Proficiency in Java, Tomcat, and Eclipse IDE is necessary.

Responsibilities

• Develop IVR solutions using Avaya tools.
• Participate in full life-cycle IVR projects.
• Perform data analysis and system integration tasks.

Skills

IVR development experience

SQL skills

Data analysis skills

Java proficiency

Tomcat knowledge

Eclipse IDE knowledge

System integration experience

Tools

Avaya Orchestration Designer

Avaya Dialog Designer

Avaya Aura Experience Portal

Voice Portal Management

Job description

A technology solutions provider based in Sunnyvale, CA, is seeking a candidate with strong IVR development experience using Avaya tools. Responsibilities include developing IVR solutions, participating in system integration tasks, and performing data analysis. Candidates should have good knowledge of SQL, Java, and tools like Tomcat and Eclipse IDE. This is a 12-month contract position with opportunities for practical engagement in full life-cycle IVR projects.