IVR Solutions Engineer (Java/Linux, Genesys)

TecTammina; Dallas (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

A technology solutions provider in Dallas, Texas, is seeking an experienced IVR application developer to support project deliverables and production environments. The ideal candidate must have a strong background in IVR technologies and be comfortable working after-hours when needed. This role requires skills in Java, Linux, and telephony technologies, with on-call rotations expected every seven weeks. Knowledge of Call Routing Platforms like Genesys is also essential. This is a W2 contract position.

Qualifications

• MUST have IVR background and experience.
• Knowledge of Call Routing Platform (Genesys) is essential.
• On-call rotations every 7 weeks for 24 hours.

Responsibilities

• Develop and support IVR applications for projects and in production.
• Work after-hours and weekends as necessary.
• Support telephony technologies in a call center environment.

Skills

IVR application development

Open Source technologies

UI interface development

Telephony technologies

Java

Linux

.Net

Oracle

Job description

A technology solutions provider in Dallas, Texas, is seeking an experienced IVR application developer to support project deliverables and production environments. The ideal candidate must have a strong background in IVR technologies and be comfortable working after-hours when needed. This role requires skills in Java, Linux, and telephony technologies, with on-call rotations expected every seven weeks. Knowledge of Call Routing Platforms like Genesys is also essential. This is a W2 contract position.