IVR Developer

Artech Information System LLC

Sunnyvale (CA)

On-site

USD 80,000 - 100,000

Full time

14 days+

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Job summary

A leading IT staffing company in California is seeking an IVR Developer to work closely with Contact Center telephony systems. Responsibilities include designing, coding, testing, and supporting application software. The ideal candidate will have experience in IVR development using Orchestration Designer, Java, SQL, and Unix scripting. This role requires strong technical skills to enhance the telephony infrastructure.

Qualifications

Experience in IVR development using Orchestration Designer.
Proficiency in Java and SQL programming.
Ability to perform IVR unit testing.

Responsibilities

Design, code, and test application software for Contact Center telephony.
Implement and support IVR applications.

Skills

IVR development and configurations using Orchestration Designer

Avaya Experience Portal configurations

Java programming

SQL programming

IVR Unit testing

Unix Scripting

Tomcat Administration

Job description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

As the IVR Developer you will work closely with Contact Center telephony (the communication and collaboration system used to manage inbound queries/outbound calls) to design, code, test, implement and support application software.

Qualifications