IVR Developer – Avaya, Java & SQL

Artech Information System LLC; Sunnyvale (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading IT staffing company in California is seeking an IVR Developer to work closely with Contact Center telephony systems. Responsibilities include designing, coding, testing, and supporting application software. The ideal candidate will have experience in IVR development using Orchestration Designer, Java, SQL, and Unix scripting. This role requires strong technical skills to enhance the telephony infrastructure.

Qualifications

• Experience in IVR development using Orchestration Designer.
• Proficiency in Java and SQL programming.
• Ability to perform IVR unit testing.

Responsibilities

• Design, code, and test application software for Contact Center telephony.
• Implement and support IVR applications.

Skills

IVR development and configurations using Orchestration Designer

Avaya Experience Portal configurations

Java programming

SQL programming

IVR Unit testing

Unix Scripting

Tomcat Administration

Job description

A leading IT staffing company in California is seeking an IVR Developer to work closely with Contact Center telephony systems. Responsibilities include designing, coding, testing, and supporting application software. The ideal candidate will have experience in IVR development using Orchestration Designer, Java, SQL, and Unix scripting. This role requires strong technical skills to enhance the telephony infrastructure.