Italian-Speaking Tech Support Advisor | Relocation Included

Employers from Greece; United States; Remote; USD 47,000 - 80,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is seeking an Italian Speaking Technical Support Advisor to join our team. You will provide technical support to Italian-speaking clients via phone, email and chat, diagnose issues, and educate customers on product features.

Fluency in Italian and English is required; experience in technical support or customer service is preferred. Benefits include fully paid training, relocation package, health insurance and additional bonuses, with opportunities for growth.

Qualifications

• Fluency in Italian and English required.
• Experience in technical support or customer service preferred.
• Strong understanding of IT systems and effective troubleshooting skills.

Responsibilities

• Deliver technical support to Italian-speaking customers via phone, email, and chat.
• Diagnose and resolve technical issues; ensure smooth customer experience.
• Educate customers on product features and best practices.

Skills

Fluent Italian

Fluent English

Technical support experience

Customer service

Troubleshooting

CRM software

Remote support tools

Tools

CRM software

Remote support tools

Job description

Patrique Mercier Recruitment FR is seeking an Italian Speaking Technical Support Advisor to join our team. You will provide technical support to Italian-speaking clients via phone, email and chat, diagnose issues, and educate customers on product features.

Fluency in Italian and English is required; experience in technical support or customer service is preferred. Benefits include fully paid training, relocation package, health insurance and additional bonuses, with opportunities for growth.