Italian VIP Customer Support Specialist | Relocation Paid

Employers from Greece

United States

Remote

USD 50,000 - 70,000

Full time

2 days ago

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Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Hotel & Airport Transfer

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is looking for an Italian-speaking VIP Customer Support Agent to deliver personalized service to high-profile clients across multiple channels, including phone, email, and chat. You will build strong relationships, respond to complex inquiries, and document interactions to ensure seamless support.

The role requires fluency in Italian and English, experience in VIP customer support, and excellent communication and organizational skills.

Qualifications

Fluency in Italian and English, both written and spoken.
Experience in customer support, preferably with VIP clientele.
Strong communication and interpersonal skills.
Ability to handle high-pressure situations.
Detail-oriented with excellent organizational skills.
Familiarity with CRM systems and standard office software.
Proactive approach and passion for outstanding customer service.

Responsibilities

Deliver personalized support to VIP customers via phone, email, and chat.
Build and maintain relationships with high-value clients, ensuring a seamless experience.
Respond to complex inquiries and resolve issues swiftly.
Document customer interactions to ensure continuity of service.
Collaborate with other departments for effective resolutions.
Identify areas for improvement in service delivery and suggest changes to processes.
Stay informed about products and services to provide accurate information.