Italian-Speaking Partner Support Specialist

Employers from Greece; United States; À distance; USD 31 000 - 44 000; Plein temps

Avantages offerts par ce poste

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Résumé du poste

Patrique Mercier Recruitment FR in Greece seeks an Italian Speaking Partner Support Consultant to join our client-focused team. You will assist Italian-speaking partners via phone, email, and chat, resolving inquiries and educating on product features, while recording interactions in the CRM system.

This role offers a competitive salary, a monthly performance bonus, fully paid relocation, comprehensive training, and health insurance to ensure partner satisfaction and growth within a dynamic

Qualifications

• Fluency in Italian and proficiency in English, both written and verbal.
• Experience in partner support or customer service is desirable.
• Strong knowledge of IT systems and excellent troubleshooting skills.
• Effective communication and problem-solving abilities.
• Strong focus on customer satisfaction and relationship building.
• Experience with CRM systems and support tools is an advantage.

Responsabilités

• Provide exceptional support to Italian-speaking partners through phone, email, and chat.
• Assist partners with inquiries and troubleshoot issues related to services.
• Educate partners on product features, updates, and best practices.
• Maintain accurate records of partner interactions in the CRM system.
• Collaborate with internal teams to elevate complex partner issues and develop solutions.
• Follow up regularly with partners to ensure concerns are addressed and satisfaction is achieved.
• Keep up-to-date with product offerings, industry trends, and partner feedback to improve support services.

Connaissances

Italian language

Customer service

CRM systems

Troubleshooting

English

Collaboration

Outils

CRM systems

Support tools

Description du poste

Patrique Mercier Recruitment FR in Greece seeks an Italian Speaking Partner Support Consultant to join our client-focused team. You will assist Italian-speaking partners via phone, email, and chat, resolving inquiries and educating on product features, while recording interactions in the CRM system.

This role offers a competitive salary, a monthly performance bonus, fully paid relocation, comprehensive training, and health insurance to ensure partner satisfaction and growth within a dynamic