Italian-Speaking Automotive Support Specialist

Employers from Greece

United States

Remote

USD 36,000 - 60,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment By Nellie is seeking an Italian-speaking Automotive Customer Advisor in the United States. You will deliver exceptional support via live chat, email and phone, assisting with inquiries about automotive products and services, and guiding customers through features and benefits.

Ideal candidates are fluent in Italian and English, with prior customer service experience in the automotive industry and strong communication skills.

Qualifications

Fluent in Italian and English, both written and spoken.
Experience in customer service, preferably automotive.
Strong interest in automotive products and industry.
Excellent communication and customer-focused mindset.
Proficient with CRM and Microsoft Office tools.

Responsibilities

Provide Italian-speaking customer support via chat, email and phone.
Assist with inquiries on automotive products, services and tech support.
Explain features and benefits of automotive offerings to customers.
Collect and analyze customer feedback to improve service and products.
Collaborate with internal teams to ensure smooth customer journeys.
Maintain CRM records of customer interactions.

Skills

Italian language

English language

Customer service experience

Communication skills

Tools

CRM software

MS Office

Job description

Ideal candidates are fluent in Italian and English, with prior customer service experience in the automotive industry and strong communication skills.

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