Italian Speaking Automotive Customer Advisor -Remote in Greece

Employers from Greece; United States; Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonus

Fully paid training

Fully paid relocation package

Health insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment By Nellie is seeking an Italian-speaking Automotive Customer Advisor in the United States. You will deliver exceptional support via live chat, email and phone, assisting with inquiries about automotive products and services, and guiding customers through features and benefits.

Ideal candidates are fluent in Italian and English, with prior customer service experience in the automotive industry and strong communication skills.

Qualifications

• Fluent in Italian and English, both written and spoken.
• Experience in customer service, preferably automotive.
• Strong interest in automotive products and industry.
• Excellent communication and customer-focused mindset.
• Proficient with CRM and Microsoft Office tools.

Responsibilities

• Provide Italian-speaking customer support via chat, email and phone.
• Assist with inquiries on automotive products, services and tech support.
• Explain features and benefits of automotive offerings to customers.
• Collect and analyze customer feedback to improve service and products.
• Collaborate with internal teams to ensure smooth customer journeys.
• Maintain CRM records of customer interactions.

Skills

Italian language

English language

Customer service experience

Communication skills

Tools

CRM software

MS Office

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is pleased to present a fantastic opportunity for an Italian Speaking Automotive Customer Advisor. This role is perfect for individuals who are passionate about the automotive industry and are committed to providing exceptional customer service in an engaging environment.

Responsibilities

• Deliver outstanding support to Italian-speaking customers via live chat, email, and phone communications.
• Assist customers with inquiries related to automotive products, services, and technical support.
• Guide customers through the features and benefits of various automotive offerings to enhance their overall experience.
• Collect and analyze customer feedback to improve service quality and product offerings.
• Collaborate effectively with internal teams to ensure a seamless customer journey and resolve issues in a timely manner.
• Stay updated on industry trends and new automotive products to provide accurate information and advice to customers.
• Maintain accurate records of customer interactions in the CRM system for effective tracking and reporting.

Requirements

• Fluency in Italian and English, both written and spoken.
• Experience in customer service, preferably within the automotive sector.
• Strong interest in automotive products and the automotive industry.
• Exceptional communication skills and a strong focus on customer satisfaction.
• Proficiency in customer service tools and Microsoft Office applications.
• Strong problem-solving abilities and the capacity to work in a fast-paced environment.
• Willingness to work flexible hours, including evenings and weekends as needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...