IT Technician: Windows, A/V Support & Remote Access

U.S. Courts; Buffalo (NY); On-site; USD 52,000 - 92,000; Full time

Job summary

The Western District of New York seeks an Information Technology Technician in the Buffalo divisional office of the United States District Court Office of the Clerk. The role provides day-to-day technical support, including hardware/software setup, configuration, and troubleshooting in a virtual Windows environment.

Responsibilities include responding to help desk requests, basic VoIP and conferencing support, and assisting with network maintenance and documentation.

Qualifications

• High school diploma or equivalent required; bachelor's degree in CS, MIS, or related field preferred.

Responsibilities

• Provide day-to-day technical support in a Windows environment, responding to help desk requests via calls, email, and web requests.

Skills

Windows environment

Help desk

Troubleshooting

Interpersonal skills

Education

High school diploma

Bachelor's degree in CS or MIS (preferred)

Tools

VoIP systems

Video conferencing

Remote access

Job description

The Western District of New York seeks an Information Technology Technician in the Buffalo divisional office of the United States District Court Office of the Clerk. The role provides day-to-day technical support, including hardware/software setup, configuration, and troubleshooting in a virtual Windows environment.

Responsibilities include responding to help desk requests, basic VoIP and conferencing support, and assisting with network maintenance and documentation.