IT Technician: Onsite Network & Help Desk Pro

Sierra Pacific Company; Red Bluff (CA); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Internal training

Health benefits

Retirement plan

Paid vacation & holidays

Job summary

Sierra Pacific Industries is seeking an IT Technician to join our Red Bluff location. You will actively support IT operations across the U.S. using strong PC and network knowledge, troubleshoot issues by phone or remote tools, and ensure a positive user experience.

The role requires hands-on PC/laptop/printer repair, deployment and support of Microsoft products, and managing inventory. You’ll work in a team that values reliability and proactive problem solving.

Qualifications

• Two years of computer and network problem-solving experience, preferably in a commercial or large network.
• Knowledge of Windows Desktop/Server OS, Microsoft Azure, and Active Directory/Entra ID.
• Experience with Microsoft 365, Exchange, TCP/IP, DNS, DHCP, and Group Policies.
• Familiarity with remote access to a business network (VPN, Wi‑Fi, WANs/LANs).

Responsibilities

• Actively support IT operations across the U.S. with strong PC and network knowledge.
• Troubleshoot issues by phone or remote-control tools and provide positive user experiences.
• Build, diagnose, and repair PCs, laptops, and printers; manage inventory of components.
• Install and support Microsoft and IBM i software and licensing; handle multi-time-zone Help Desk tasks.

Skills

Windows OS

Windows Server

Azure

Active Directory

VPN

TCP/IP

DNS

DHCP

Wi-Fi

Printer support

Security software

Team player

Education

CCNA certification

A+ certification

Tools

Zebra printers

Job description

Sierra Pacific Industries is seeking an IT Technician to join our Red Bluff location. You will actively support IT operations across the U.S. using strong PC and network knowledge, troubleshoot issues by phone or remote tools, and ensure a positive user experience.

The role requires hands-on PC/laptop/printer repair, deployment and support of Microsoft products, and managing inventory. You’ll work in a team that values reliability and proactive problem solving.