On-Site IT Technician (Eugene, OR)

SIERRA PACIFIC INDUSTRIES; Eugene, Northern (OR, KY); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid vacation

Holidays

Job summary

Sierra Pacific Industries seeks an IT Technician to be the hands‑on, on‑site face of our IT team at our Eugene, Oregon office, with occasional trips to nearby Noti. You will troubleshoot desktop and network issues, repair PCs and printers, and support Microsoft and IBM i software licensing.

You will join a family‑owned company with strong benefits and opportunities for growth while collaborating with centralized IT teams to resolve complex problems.

Qualifications

• Two years’ computer and network problem‑solving experience (commercial/large network environment a plus)
• Knowledge of Windows Desktop, Server operating systems, Microsoft Azure, and Active Directory/Entra ID
• Experience with Microsoft Windows, Microsoft 365, and Exchange
• Working knowledge of TCP/IP, DNS, DHCP, and Group Policies
• Familiarity with remote connection to a business network: VPN, Wi‑Fi, WANs, & LANs
• Experience with Zebra label printers is preferred
• CCNA and/or A+ certifications or equivalent education is recommended
• Business network, wireless, and VOIP skills preferred
• Knowledge of anti‑virus software and other desktop security products is preferred
• Ability to successfully work both independently and in a team environment

Responsibilities

• Provide immediate, on-site IT assistance to employees and operations staff
• Troubleshoot and resolve issues via phone or remote control tools
• Communicate with users to ensure a positive experience
• Coach users on best-practice problem solving
• Build, diagnose, and repair PCs, laptops, and printers
• Manage inventory of computer components and supplies
• Handle concurrent issues with timely resolutions
• Understand file/folder and device sharing and permissions
• Conduct basic network tests and coordinate with central teams for advanced troubleshooting
• Collaborate with central IT teams while maintaining on-site ownership until resolution
• Install and support Microsoft, IBM i, and other software and licensing

Skills

2+ years experience

Windows OS

Azure/AD

TCP/IP/DNS/DHCP

VPN/Remote access

Zebra printers

Certs recommended

VOIP skills

Security software

Team/independent work

Tools

Zebra label printers

Job description

Sierra Pacific Industries seeks an IT Technician to be the hands‑on, on‑site face of our IT team at our Eugene, Oregon office, with occasional trips to nearby Noti. You will troubleshoot desktop and network issues, repair PCs and printers, and support Microsoft and IBM i software licensing.

You will join a family‑owned company with strong benefits and opportunities for growth while collaborating with centralized IT teams to resolve complex problems.