IT Technician: On-Call Systems & Support Pro

American Bank & Trust - South Dakota

Sioux Falls (SD)

On-site

USD 52,000 - 78,000

Full time

7 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

American Bank & Trust - South Dakota is seeking an IT Technician to implement, operate, maintain, and support employee and customer-facing software and systems. The role involves planning system imaging, patching, hardware/software deployments, and data backups, with on-call after hours for end users and systems.

Qualifications include a Bachelor's degree in IT or related field (preferred) and about 2 years of IT experience; certifications are a plus.

Qualifications

Bachelor’s degree in information technology preferred, or equivalent combination of education and experience.
2 years of IT experience preferred.
Industry certifications a plus; strong communication and problem-solving skills.
Experience with Fiserv Precision is a plus.

Responsibilities

Implement, operate, maintain, and support employee and customer-facing software and systems.
Plan and support system imaging, patching, and hardware/software implementations.
Perform data backups and manage support calls efficiently.
Identify process efficiencies and improve IT operational processes.
Create, update, and maintain IT work procedures.
Participate in after-hours on-call rotation for end users and systems.
Resolve help desk tickets (AD lockouts, PC issues, software issues, peripheral hardware, Fiserv issues).
Work within IT teams on incident response and business continuity.