IT Technician I: Casino Tech & End-User Support

CLIFF CASTLE CASINO HOTEL; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

Cliff Castle Casino Hotel is seeking an IT Technician to ensure IT systems run efficiently and securely. You will assist in supporting the casino's IT infrastructure, install and maintain computers, and deliver timely MIS services to end users.

The role requires strong problem-solving and communication skills, with the ability to work in a fast-paced environment and on weekend shifts. Relevant certifications such as Network+ or Cisco are preferred.

Qualifications

• HS diploma required; 2-year degree preferred.
• Two years of experience as an IT Technician.
• Must have strong written and verbal communication, organization and planning.
• Eligible to work in the U.S. and pass a drug test and background check.
• Certification in Network+ or Cisco preferred.

Responsibilities

• Support and service Cliff Castle Casino’s IT infrastructure systems.
• Provide timely MIS service to End Users.
• Build and install computers as needed.
• Perform regular maintenance on computers per schedules.
• Complete daily work duty detail log.
• Pull and install data/audio/video lines as needed.
• Perform other duties as assigned.

Skills

Communication skills

Organizational skills

Planning skills

Education

HS Diploma

2-year Degree

Tools

Network+ Certification

Cisco Network Systems Certification

Job description

Cliff Castle Casino Hotel is seeking an IT Technician to ensure IT systems run efficiently and securely. You will assist in supporting the casino's IT infrastructure, install and maintain computers, and deliver timely MIS services to end users.

The role requires strong problem-solving and communication skills, with the ability to work in a fast-paced environment and on weekend shifts. Relevant certifications such as Network+ or Cisco are preferred.