IT Technician I–III: Help Desk & Hardware Support

Island View Casino Resort; Gulfport (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

Island View Casino Resort seeks an IT Technician to deliver first level support and keep all casino IT systems running smoothly. The role involves installing, diagnosing, repairing, maintaining and upgrading hardware and software to ensure optimal performance, with assistance provided in person, by phone, or via e-mail.

Requirements include a high school diploma or GED, and a Mississippi Gaming Permit; a Bachelor's degree in computer science or related field is recommended.

Qualifications

• High school diploma or GED required.
• Mississippi Gaming Permit required.
• Bachelor's degree in computer science or related field recommended.

Responsibilities

• Provide first level IT support and maintain in-house computer systems, desktops, hardware and software.
• Install, diagnose, repair, maintain and upgrade hardware/software to ensure optimal performance.
• Offer technical assistance in person, by phone or via e-mail in a timely, professional manner.

Skills

Analytical skills

Self-motivated

Project-oriented

Education

High school diploma or GED

Bachelor's degree in computer science or related field recommended

Job description

Island View Casino Resort seeks an IT Technician to deliver first level support and keep all casino IT systems running smoothly. The role involves installing, diagnosing, repairing, maintaining and upgrading hardware and software to ensure optimal performance, with assistance provided in person, by phone, or via e-mail.

Requirements include a high school diploma or GED, and a Mississippi Gaming Permit; a Bachelor's degree in computer science or related field is recommended.