IT Technician I

Cliff Castle Casino; Camp Verde, Northern (AZ, KY); Hybrid; USD 43,000 - 58,000; Full time

Job summary

Cliff Castle Casino seeks an IT Technician I to maintain and secure the casino's IT infrastructure in Camp Verde, AZ. You will install and repair computers, monitor systems, manage data lines, and provide timely MIS support to end users in a fast-paced hospitality environment.

Requirements include a HS diploma, 2 years' IT experience, strong communication skills, and a valid Network+ or Cisco certification.

Qualifications

• HS Diploma required for the role.
• Two years IT Technician experience required.
• Excellent written and verbal communication, organizational and planning skills.
• Certification in Network+ or Cisco Network Systems preferred.
• Must be 18+ and able to work all shifts, including weekends and holidays.
• Eligible to work in the U.S. and pass background checks for AZ Gaming License.

Responsibilities

• Assist in the support and service of Cliff Castle Casino’s IT infrastructure systems.
• Provide timely MIS service to End Users.
• Build and install computers as needed.
• Perform regular maintenance on computers as required per schedules.
• Pull and install data/audio/video lines as needed.

Skills

Communication skills

Organizational skills

Planning skills

Hardware diagnosis

End user support

Data line installation

Education

HS Diploma

2-year degree (preferred)

Job description

# IT Technician I555 W MIDDLE VERDE RD - CAMP VERDE, AZ 86322## OverviewSalary Range$50,000.00 SalaryPosition TypeFull TimeJob ShiftAnyEducation LevelHigh SchoolCategoryInformation Technology## Description**POSITION SUMMARY**: Ensure systems run efficiently and securely, requiring strong problem-solving skills and technical expertise.**ESSENTIAL DUTIES:*** Responsible for assisting in the support and service of Cliff Castle Casino’s IT infrastructure systems’ needs.* Will provide timely MIS service to Cliff Castle Casino's End Users.* Build and install computers as needed.* Perform regular maintenance on computers as required per schedules.* Complete daily work duty detail log* Pull and install data/audio/video lines as needed.* Perform other duties as assigned.## Qualifications**QUALIFICATIONS** (Indicate if Qualification is Required or Preferred):*Opportunities for Internships, Apprenticeships, and Coordinated Work Study programs may be available in lieu of formal education and work experience requirements for this position for enrolled members of the Yavapai-Apache Nation.*1. **Required Education: HS Diploma** **Preferred** **Education: 2yr Degree**2. **Work Experience:** 1. Two (2) years as an IT Technician3. **Knowledge, Skills, and Abilities:** 1. Must possess excellent communication (written and verbal) skills, organizational, and planning skills. 2. Must be able to work effectively in a fast-paced, high-stress environment. 3. Ability to diagnose basic electronic problems in equipment such as: computers, monitors, data lines, sound systems, phones and printers.4. **Professional Licenses & Certifications Requirements:** 1. Valid certification in at least one of the following: Network+ or Cisco Network Systems.5. Must be 18+ years old and be available for all shifts, including weekends and holidays.6. Must be eligible to work in the U.S. and pass a drug test and background check for an AZ Gaming License.7. Must adhere to all Cliff Castle Casino Hotel policies and procedures.8. Must be committed to providing exceptional guest service through a welcoming, friendly, and professional environment. Aim to exceed guest expectations with attentive, personalized service and prompt responses and resolution.