IT Technician – Hospitality Tech & Systems Support

Flik Hospitality Group; Austin (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group is seeking a skilled IT Support professional to maintain desktop systems, printers, phones, and POS software while supporting server applications and network infrastructure for our hospitality properties.

You will install system images, configure servers, and assist in ensuring reliable, secure operations across multiple locations. The role requires hands-on problem solving and collaboration with vendors and staff.

Qualifications

• High School diploma required.
• Certificates in computer hardware and software expertise recommended. Advanced certifications from Microsoft, Cisco, or others a plus.
• At least 3 years of Desktop Experience.
• At least 3 years of Network Experience.
• At least 2 years of service industry experience.

Responsibilities

• Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software
• Administration and repair of critical systems (PMS, POS, PBX, AV) with vendors as needed
• Prepare and install system images and profiles, server builds, configuration
• Provide connectivity to users in the meeting rooms for special events, as required
• Timely completion of projects assigned by manager
• Diagnose and correct system problems; including user errors, configuration errors, and bugs
• Evaluate and configure new hardware/software systems (early mornings and weekends inclusive)
• Assist end-users with all system related queries
• Diagnose and repair hardware; including printers, computers, terminals, and other devices
• Install, upgrade, configure, and maintain hardware/software, inclusive of network infrastructure devices
• Comply with all company safety and health policies and procedures
• Maintain expertise in PC Server hardware and software trends
• Stay current on hospitality technology trends

Skills

Desktop Experience

Network Experience

Service Industry Experience

Education

High School diploma

Certificates in hardware/software (Microsoft, Cisco, etc.)

Advanced certifications (Microsoft, Cisco)

Job description

Flik Hospitality Group is seeking a skilled IT Support professional to maintain desktop systems, printers, phones, and POS software while supporting server applications and network infrastructure for our hospitality properties.

You will install system images, configure servers, and assist in ensuring reliable, secure operations across multiple locations. The role requires hands-on problem solving and collaboration with vendors and staff.