IT TECHNICIAN - AT&T Hotel and Conference Center - Austin
Flik Hospitality Group
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Benefits offered by this job
Job summary
Flik Hospitality Group is seeking a skilled IT Support professional to maintain desktop systems, printers, phones, and POS software while supporting server applications and network infrastructure for our hospitality properties.
You will install system images, configure servers, and assist in ensuring reliable, secure operations across multiple locations. The role requires hands-on problem solving and collaboration with vendors and staff.
Qualifications
- High School diploma required.
- Certificates in computer hardware and software expertise recommended. Advanced certifications from Microsoft, Cisco, or others a plus.
- At least 3 years of Desktop Experience.
- At least 3 years of Network Experience.
- At least 2 years of service industry experience.
Responsibilities
- Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software
- Administration and repair of critical systems (PMS, POS, PBX, AV) with vendors as needed
- Prepare and install system images and profiles, server builds, configuration
- Provide connectivity to users in the meeting rooms for special events, as required
- Timely completion of projects assigned by manager
- Diagnose and correct system problems; including user errors, configuration errors, and bugs
- Evaluate and configure new hardware/software systems (early mornings and weekends inclusive)
- Assist end-users with all system related queries
- Diagnose and repair hardware; including printers, computers, terminals, and other devices
- Install, upgrade, configure, and maintain hardware/software, inclusive of network infrastructure devices
- Comply with all company safety and health policies and procedures
- Maintain expertise in PC Server hardware and software trends
- Stay current on hospitality technology trends
Skills
Education
Job description
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and hotel specific client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, Cisco phone system, and point of sale system.
Salary: $20 - $25 / hour
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and hotel specific client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, Cisco phone system, and point of sale system.
- Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software
- Administration and repair of critical systems (PMS, POS, PBX, AV) with vendors as needed
- Prepare and install system images and profiles, server builds, configuration
- Provide connectivity to users in the meeting rooms for special events, as required
- Timely completion of projects assigned by manager
- Diagnose and correct system problems; including user errors, configuration errors, and bugs
- Evaluate and configure new hardware/software systems (early mornings and weekends inclusive)
- Assist end-users with all system related queries
- Diagnose and repair hardware; including printers, computers, terminals, and other devices
- Install, upgrade, configure, and maintain hardware/software, inclusive of network infrastructure devices
- Comply with all company safety and health policies and procedures
- Maintain expertise in PC Server hardware and software trends
- Stay current on hospitality technology trends
- High School diploma required.
- Certificates in computer hardware and software expertise recommended. Advanced certifications from Microsoft, Cisco, or others a plus.
- At least 3 years of Desktop Experience. At least 3 years of Network Experience. At least 2 years of service industry.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Details: https://info.flclearinghouse.com/
Flik maintains a drug-free workplace.
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