On-site IT Technician – Hospitality & Events

Compass Group USA; Austin (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Flik Hospitality, part of Compass Group USA, is seeking an IT Technician at AT&T Hotel and Conference Center in Austin. The role provides hands-on support for desktop systems, printers, IP phones, scanners, and hotel-specific software to ensure reliable operation.

Responsibilities include managing server applications, network maintenance, configuring images and profiles, and supporting event connectivity in meeting rooms, with a focus on uptime, vendor coordination, and staying current with

Qualifications

• 3+ years of Desktop Experience.
• 3+ years of Network Experience.
• 2+ years of service industry experience.

Responsibilities

• Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software.
• Administration and repair of critical systems (PMS, POS, PBX, AV) with vendors as needed.
• Prepare and install system images and profiles, server builds, configuration.
• Provide connectivity to users in the meeting rooms for special events, as required.
• Timely completion of projects assigned by manager.
• Diagnose and correct system problems; including user errors, configuration errors, and bugs.
• Evaluate and configure new hardware/software systems (early mornings and weekends inclusive).
• Assist end-users with all system related queries.
• Diagnose and repair hardware; including printers, computers, terminals, and other devices.
• Install, upgrade, configure, and maintain hardware/software, inclusive of network infrastructure devices.

Skills

Desktop Experience

Network Experience

Service industry experience

Tools

MS Office

POS systems

Printer/Scanner devices

Cisco phone system

Job description

Flik Hospitality, part of Compass Group USA, is seeking an IT Technician at AT&T Hotel and Conference Center in Austin. The role provides hands-on support for desktop systems, printers, IP phones, scanners, and hotel-specific software to ensure reliable operation.

Responsibilities include managing server applications, network maintenance, configuring images and profiles, and supporting event connectivity in meeting rooms, with a focus on uptime, vendor coordination, and staying current with