IT TECHNICIAN - AT&T Hotel and Conference Center - Austin

Compass Group USA; Austin (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Flik Hospitality, part of Compass Group USA, is seeking an IT Technician at AT&T Hotel and Conference Center in Austin. The role provides hands-on support for desktop systems, printers, IP phones, scanners, and hotel-specific software to ensure reliable operation.

Responsibilities include managing server applications, network maintenance, configuring images and profiles, and supporting event connectivity in meeting rooms, with a focus on uptime, vendor coordination, and staying current with

Qualifications

• 3+ years of Desktop Experience.
• 3+ years of Network Experience.
• 2+ years of service industry experience.

Responsibilities

• Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software.
• Administration and repair of critical systems (PMS, POS, PBX, AV) with vendors as needed.
• Prepare and install system images and profiles, server builds, configuration.
• Provide connectivity to users in the meeting rooms for special events, as required.
• Timely completion of projects assigned by manager.
• Diagnose and correct system problems; including user errors, configuration errors, and bugs.
• Evaluate and configure new hardware/software systems (early mornings and weekends inclusive).
• Assist end-users with all system related queries.
• Diagnose and repair hardware; including printers, computers, terminals, and other devices.
• Install, upgrade, configure, and maintain hardware/software, inclusive of network infrastructure devices.

Skills

Desktop Experience

Network Experience

Service industry experience

Tools

MS Office

POS systems

Printer/Scanner devices

Cisco phone system

Job description

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IT TECHNICIAN - AT&T Hotel and Conference Center - Austin

Salary:$20 - $25 / hour

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job doesn't merely a job but the start of a career where you can flourish.

Job Summary

Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and hotel specific client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, Cisco phone system, and point of sale system.

Key Responsibilities

• Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software
• Administration and repair of critical systems (PMS, POS, PBX, AV) with vendors as needed
• Prepare and install system images and profiles, server builds, configuration
• Provide connectivity to users in the meeting rooms for special events, as required
• Timely completion of projects assigned by manager
• Diagnose and correct system problems; including user errors, configuration errors, and bugs
• Evaluate and configure new hardware/software systems (early mornings and weekends inclusive)
• Assist end-users with all system related queries
• Diagnose and repair hardware; including printers, computers, terminals, and other devices
• Install, upgrade, configure, and maintain hardware/software, inclusive of network infrastructure devices
• Comply with all company safety and health policies and procedures
• Maintain expertise in PC Server hardware and software trends
• Stay current on hospitality technology trends

Preferred Qualifications

• Certificates in computer hardware and software expertise recommended. Advanced certifications from Microsoft, Cisco, or others a plus.
• At least 3 years of Desktop Experience. At least 3 years of Network Experience. At least 2 years of service industry.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.