IT Systems Support Specialist — Hardware, Network & Security

Harbor Grove LLC

Buffalo (NY)

In loco

USD 45.000 - 65.000

Tempo pieno

10 giorni fa

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Vantaggi offerti da questo lavoro

Health insurance

Retirement plan

Paid time off

Descrizione del lavoro

Harbor Grove LLC in Buffalo, NY is seeking an IT Support Specialist for a full-time role. You will provide technical assistance to employees, troubleshoot hardware and software, and maintain IT systems in a city office setting.

Responsibilities include configuring IT equipment, monitoring infrastructure, backing up data, and documenting IT procedures. A bachelor's degree in IT or related field is required, with 1-3 years of experience and knowledge of security practices.

Competenze

Bachelor's degree in Computer Science, Information Technology, or a related field.
1-3 years of IT support or a similar role.
Strong knowledge of IT infrastructure, including hardware, software, and network systems.
Experience with IT support tools and software, such as ServiceNow, Jira, or similar.

Mansioni

Provide technical support to employees, including hardware, software, and network issues.
Install, configure, and maintain IT equipment and systems.
Monitor and maintain the company's IT infrastructure, including servers, workstations, and network devices.
Assist in the implementation of new IT systems and technologies.
Conduct regular system backups and ensure data security and integrity.
Document IT processes, procedures, and solutions for future reference.