IT Systems Support Specialist — 24/7 Desktop Imaging & Training

Japs-Olson Company; Saint Louis Park (MN); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Affordable medical insurance plans

401(k) savings plan with contributions

Paid holidays and parental leave

Job summary

Japs-Olson Company based in Saint Louis Park, MN is looking for a Systems Support Specialist. This role involves providing technical support for hardware and software across their 24/7 operations. Responsibilities include logging issues, training new employees, and collaborating with engineers to implement new technology.

Ideal candidates will have 1-2 years of relevant desktop support experience, familiarity with multiple Windows operating systems, and the ability to work in a fast-paced environment. Competitive benefits and a culture of growth are part of the offer.

Qualifications

• 1-2 years in a desktop support/helpdesk role.
• Experience in a compliance-driven environment.
• Familiarity with various versions of Windows desktop operating systems.

Responsibilities

• Provide first-level technical assistance for hardware and software support.
• Log and escalate issues to ensure timely resolution.
• Train new employees on basic technology policies and procedures.

Skills

Desktop support experience

Windows Server experience

Experience supporting Android and iOS devices

Knowledge of A+, Network+, MCP

Job description

Japs-Olson Company based in Saint Louis Park, MN is looking for a Systems Support Specialist. This role involves providing technical support for hardware and software across their 24/7 operations. Responsibilities include logging issues, training new employees, and collaborating with engineers to implement new technology.

Ideal candidates will have 1-2 years of relevant desktop support experience, familiarity with multiple Windows operating systems, and the ability to work in a fast-paced environment. Competitive benefits and a culture of growth are part of the offer.