IT Systems Support Intern — Help Desk & Tech Ops

Rieth-Riley Construction Co.; Goshen, Northern (IN, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Employee-owned company

Job summary

Rieth-Riley Construction Co. invites driven students to join our technical support team as paid, full-time interns.

You will assist the System Support Staff, Help Desk, and administrative functions while gaining hands-on experience in a growing, employee-owned company. Responsibilities include creating work orders, configuring PCs/iPads, troubleshooting hardware/software issues, handling IT purchasing, and supporting special projects under supervision.

Qualifications

• Pursuing a bachelor’s degree in Computer Science and or Information Systems preferred
• Strong quantitative and analytical skills
• Must have good organization skills
• Adaptable and able to thrive in a fast paced, high-pressure environment
• Proficiency in Microsoft Word and Excel essential
• Problem solving skills with attention to detail
• Self-motivated; ability to work independently
• Good written and verbal communication skills

Responsibilities

• Enter Help Desk work orders and answer Help Desk Support Line
• Install and modify systems and system upgrades as needed for all PCs/iPads as directed
• Troubleshoot problems with office personnel regarding system hardware and software problems
• Code all IT bills for payment
• Generate all IT Department Purchase Orders
• Order equipment as directed by System Support Supervisor
• Keep user and departmental procedures current
• Special projects as assigned by the IT Manager or System Support Supervisor
• Additional duties/responsibilities as defined by the supervisor

Skills

Analytical skills

Communication skills

Organizational skills

Independent work

Education

Bachelor's degree in Computer Science or Information Systems (pursuing)

Tools

Microsoft Word

Microsoft Excel

Job description

Rieth-Riley Construction Co. invites driven students to join our technical support team as paid, full-time interns.

You will assist the System Support Staff, Help Desk, and administrative functions while gaining hands-on experience in a growing, employee-owned company. Responsibilities include creating work orders, configuring PCs/iPads, troubleshooting hardware/software issues, handling IT purchasing, and supporting special projects under supervision.