Internship - System Support Technician

Rieth-Riley Construction Co.; Goshen, Northern (IN, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Employee-owned company

Job summary

Rieth-Riley Construction Co. invites driven students to join our technical support team as paid, full-time interns.

You will assist the System Support Staff, Help Desk, and administrative functions while gaining hands-on experience in a growing, employee-owned company. Responsibilities include creating work orders, configuring PCs/iPads, troubleshooting hardware/software issues, handling IT purchasing, and supporting special projects under supervision.

Qualifications

• Pursuing a bachelor’s degree in Computer Science and or Information Systems preferred
• Strong quantitative and analytical skills
• Must have good organization skills
• Adaptable and able to thrive in a fast paced, high-pressure environment
• Proficiency in Microsoft Word and Excel essential
• Problem solving skills with attention to detail
• Self-motivated; ability to work independently
• Good written and verbal communication skills

Responsibilities

• Enter Help Desk work orders and answer Help Desk Support Line
• Install and modify systems and system upgrades as needed for all PCs/iPads as directed
• Troubleshoot problems with office personnel regarding system hardware and software problems
• Code all IT bills for payment
• Generate all IT Department Purchase Orders
• Order equipment as directed by System Support Supervisor
• Keep user and departmental procedures current
• Special projects as assigned by the IT Manager or System Support Supervisor
• Additional duties/responsibilities as defined by the supervisor

Skills

Analytical skills

Communication skills

Organizational skills

Independent work

Education

Bachelor's degree in Computer Science or Information Systems (pursuing)

Tools

Microsoft Word

Microsoft Excel

Job description

Join Rieth-Riley and help our team Pave the Road to Success! Rieth-Riley is a team of motivated, highly qualified individuals who are committed to the success of each and every project. The employee owners at Rieth-Riley proudly remain dedicated to moving forward. It's the way we think, the way we act — the way we approach every asphalt , concrete , bridge, and all construction projects. We are a 100% employee-owned company. So, we truly think like owners and take personal pride and care in every project we construct.We offer full-time paid internships.

SUMMARY

Provide technical support for users, assist System Support Staff, Help Desk, and administrative functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Enter Help Desk work orders and answer Help Desk Support Line
• Install and modify systems and system upgrades as needed for all PCs/iPads as directed
• Troubleshoot problems with office personnel regarding system hardware and software problems
• Code all IT bills for payment
• Generate all IT Department Purchase Orders
• Order equipment as directed by System Support Supervisor
• Keep user and departmental procedures current
• Special projects as assigned by the IT Manager or System Support Supervisor
• Additional duties/responsibilities as defined by the supervisor

Qualifications

• Pursuing a bachelor’s degree in Computer Science and or Information Systems preferred
• Strong quantitative and analytical skills
• Must have good organization skills
• Adaptable and able to thrive in a fast paced, high-pressure environment
• Proficiency in Microsoft Word and Excel essential
• Problem solving skills with attention to detail
• Self-motivated; ability to work independently
• Good written and verbal communication skills

Equal Opportunity Employer – It is the policy of Rieth-Riley to assure that applicants are employed, and that employees are treated during employment, without regard to their veteran status, race, religion, sex, sexual orientation, gender identity, color, national origin, age, disability, genetic information, citizen status, and/or any other applicable legally-recognized protected class under local, state or federal law.

Individuals with disabilities that require reasonable accommodation in order to complete the application process should contact Rieth-Riley’s Human Resources Department by phone [phone] or by email [e-mail] .

It is the policy of Rieth-Riley to assure that applicants are employed, and that employers are treated during employment, without regard to their veteran status, race, religion, sex, sexual orientation, gender identity, color, national origin, age, disability, genetic information, citizen status, and/or any other applicable legally recognized protected class under local, state, or federal law. Such action shall include: employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship, pre-apprenticeship, and/or on-the-job training. Further, Rieth-Riley will make reasonable efforts to accommodate the religious observations and practices of employees, unless to do so would cause Rieth-Riley an undue hardship.

You are making application for employment with a company that takes its safety, environmental, drug and alcohol, and anti-harassment (including sexual harassment) policies very seriously.