Internship - System Support Technician

Rieth-Riley Construction Co., Inc.; Goshen (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Job summary

Rieth-Riley Construction Co., Inc. in Goshen, IN is offering a paid internship in IT support to assist Help Desk and System Support staff. You will enter work orders, install and configure systems, and support office personnel.

The role provides exposure to a range of IT tasks, from hardware troubleshooting to procurement, under supervision of the IT Manager. Ideal for students pursuing a CS/IS degree with strong communication and organizational skills.

Qualifications

• Pursuing a bachelor’s degree in Computer Science and/or Information Systems preferred.
• Strong quantitative and analytical skills.
• Good organization skills.
• Adaptable and able to thrive in a fast paced, high-pressure environment.
• Proficiency in Microsoft Word and Excel essential.
• Problem solving skills with attention to detail.
• Self-motivated; ability to work independently.
• Good written and verbal communication skills.

Responsibilities

• Enter Help Desk work orders and answer Help Desk Support Line
• Install and modify systems and system upgrades as needed for all PCs/iPads as directed
• Troubleshoot problems with office personnel regarding system hardware and software problems
• Code all IT bills for payment
• Maintain equipment inventory
• Generate all IT Department Purchase Orders
• Order equipment as directed by System Support Supervisor
• Keep user and departmental procedures current
• Special projects as assigned by the IT Manager or System Support Supervisor
• Additional duties/responsibilities as defined by the supervisor

Skills

Quantitative skills

Analytical skills

Organizational skills

Fast-paced environment

MS Word

MS Excel

Problem solving

Self-motivated

Written and verbal communication

Education

Bachelor's degree in CS/IS (pursuing)

Job description

Join Rieth-Riley and help our team Pave the Road to Success! Rieth-Riley is a team of motivated, highly qualified individuals who are committed to the success of each and every project. The employee owners at Rieth-Riley proudly remain dedicated to moving forward. It's the way we think, the way we act — the way we approach every asphalt, concrete, bridge, and all construction projects. We are a 100% employee-owned company. So, we truly think like owners and take personal pride and care in every project we construct. We offer full-time paid internships.

Summary

Provide technical support for users, assist System Support Staff, Help Desk, and administrative functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enter Help Desk work orders and answer Help Desk Support Line
• Install and modify systems and system upgrades as needed for all PCs/iPads as directed
• Troubleshoot problems with office personnel regarding system hardware and software problems
• Code all IT bills for payment
• Maintain equipment inventory
• Generate all IT Department Purchase Orders
• Order equipment as directed by System Support Supervisor
• Keep user and departmental procedures current
• Special projects as assigned by the IT Manager or System Support Supervisor
• Additional duties/responsibilities as defined by the supervisor

Qualifications

• Pursuing a bachelor’s degree in Computer Science and or Information Systems preferred
• Strong quantitative and analytical skills
• Must have good organization skills
• Adaptable and able to thrive in a fast paced, high-pressure environment
• Proficiency in Microsoft Word and Excel essential
• Problem solving skills with attention to detail
• Self-motivated; ability to work independently
• Good written and verbal communication skills

Equal Opportunity Employer – It is the policy of Rieth-Riley to assure that applicants are employed, and that employees are treated during employment, without regard to their veteran status, race, religion, sex, sexual orientation, gender identity, color, national origin, age, disability, genetic information, citizen status, and/or any other applicable legally-recognized protected class under local, state or federal law.

Individuals with disabilities that require reasonable accommodation in order to complete the application process should contact Rieth-Riley’s Human Resources Department by phone [phone] or by email [e-mail].