IT Systems Support Technician II – Regional Travel

Rieth-Riley Construction Co.; Goshen, Northern (IN, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Rieth-Riley Construction Co. is seeking an experienced IT professional to provide advanced technical support, maintain system reliability, and serve as a key resource for employees across local and remote locations.

The role requires a Bachelor’s degree in IT/CS and 2+ years of experience (5+ preferred), with regional travel to area offices. Candidates should be self-motivated, detail-oriented, and capable of handling high-pressure environments.

Qualifications

• Bachelor’s degree in computer and information technology or related field.
• Five (5) years of experience preferred; minimum (2) years required.
• Regional travel to area offices required.
• Strong quantitative and analytical skills.
• Good written and verbal communication skills.

Responsibilities

• Manage hardware and software asset inventory, including procurement, deployment, tracking, and lifecycle management.
• Configure, deploy, and support computers, mobile devices, and peripheral equipment to meet the needs of employees in local and remote offices.
• Install, maintain, and upgrade operating systems, applications, and hardware on PCs, laptops, and tablets.
• Administer and support Microsoft technologies, including Windows Server 2022+, Microsoft 365 applications and administration, Active Directory, Intune, and PowerShell scripting.
• Support and maintain servers, printers, copiers, and related infrastructure systems.
• Create and maintain technical documentation and standard operating procedures
• Serve as an escalation point for complex technical issues and mentor junior staff when needed.
• Participate in IT projects and infrastructure improvements.

Skills

Analytical skills

Communication skills

Self-motivated

Attention to detail

Adaptable

Education

Bachelor’s degree in IT/CS or related field

Tools

Windows Server 2022+

Microsoft 365

Active Directory

Intune

PowerShell

Job description

Rieth-Riley Construction Co. is seeking an experienced IT professional to provide advanced technical support, maintain system reliability, and serve as a key resource for employees across local and remote locations.

The role requires a Bachelor’s degree in IT/CS and 2+ years of experience (5+ preferred), with regional travel to area offices. Candidates should be self-motivated, detail-oriented, and capable of handling high-pressure environments.