IT Systems Specialist — Helpdesk, Network & Security

Prestera Center for Mental Health; Huntington (WV); On-site; USD 42,000 - 62,000; Full time

Job summary

Prestera Center for Mental Health in Huntington, WV is seeking an IT Technician to maintain and repair computers, imaging for deployments, and support staff through the Helpdesk. You will manage domain accounts, security groups, and printers while assisting in camera systems maintenance and network upgrades.

The role requires an Associate’s degree and hands-on experience with AD, EHR systems, and office IT environments.

Qualifications

• Formal IT training or degree as a baseline.
• Experience supporting staff via IT Helpdesk environment.
• Knowledge of domain user accounts, groups and computer objects.
• Familiarity with security camera systems is a plus.

Responsibilities

• Maintain and repair computers and IT hardware.
• Create and maintain workstation images for deployments.
• Troubleshoot and install network hardware and data cables as needed.
• Assist in administration/maintenance of domain workstations lifecycle.
• Maintain technology inventory (workstations, tablets, servers).
• Provide direct technical support to staff via Helpdesk.
• Administer usernames and passwords for domain access, email, and resources.
• Work with printers/copiers to diagnose and repair issues.

Skills

IT helpdesk

Troubleshooting

Network hardware

Security camera systems

Domain administration

Education

Associate's degree

Tools

Active Directory

Microsoft Excel

EHR systems

Printers

Job description

Prestera Center for Mental Health in Huntington, WV is seeking an IT Technician to maintain and repair computers, imaging for deployments, and support staff through the Helpdesk. You will manage domain accounts, security groups, and printers while assisting in camera systems maintenance and network upgrades.

The role requires an Associate’s degree and hands-on experience with AD, EHR systems, and office IT environments.