Critical Care IT Systems & Network Analyst

HealthNet Aeromedical Services, Inc.

Charleston (WV)

On-site

USD 60,000 - 85,000

Full time

7 days ago
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Benefits offered by this job

Education & training programs
Wellness program
Premium health benefits

Job summary

HealthNet Aeromedical Services, Inc. is seeking an IT Systems & Network Analyst in Charleston, WV. You will serve as the primary helpdesk contact and support servers, networks, endpoints, and databases under the IT Manager.

The role includes on-site deployments, after-hours work, and travel to bases as needed. The position requires a Bachelor's degree in IT and 3+ years’ IT experience with Windows Server, AD, firewall management, and SQL Server.

Qualifications

  • Bachelor's degree in Information Technology from an accredited institution.
  • Three or more years of information technology support or systems/network administration experience.
  • Hands-on experience with Windows Server, Active Directory, DNS, DHCP, and firewall administration.

Responsibilities

  • Serve as the primary helpdesk technician and first point of contact for IT support.
  • Diagnose and resolve hardware, software, account, and network issues; escalate when needed.
  • Build, maintain, and deploy computer images; configure desktops, laptops, tablets, and printers.
  • Manage devices via Microsoft Intune, including enrollment and updates.
  • Perform day-to-day Windows Server/AD administration and SQL Server maintenance.
  • Maintain firewall rules, VPN connectivity, and site-to-site tunnels; monitor LAN/WAN.
  • Travel to bases for installations, upgrades, and troubleshooting; support 24/7 operations.

Skills

Helpdesk & end-user support
Windows Server & Active Directory
Firewall administration
Microsoft SQL Server maintenance
Microsoft Intune & Entra ID
Computer imaging & deployment tools
Network cabling (Cat6)

Education

Bachelor's degree in Information Technology

Tools

SmartDeploy
Autopilot
Microsoft 365 administration
Power BI
SQL queries
Intune
Entra ID
Sophos Firewall

Job description

HealthNet Aeromedical Services, Inc. is seeking an IT Systems & Network Analyst in Charleston, WV. You will serve as the primary helpdesk contact and support servers, networks, endpoints, and databases under the IT Manager.

The role includes on-site deployments, after-hours work, and travel to bases as needed. The position requires a Bachelor's degree in IT and 3+ years’ IT experience with Windows Server, AD, firewall management, and SQL Server.

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