Healthcare IT Systems Technician: Help Desk & Cybersecurity

CHARLES T SITRIN HEALTH CARE CENTER INC

Town of New Hartford (NY)

Presencial

USD 60.000 - 78.000

Jornada completa

Hace 3 días
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Descripción de la vacante

CHARLES T SITRIN HEALTH CARE CENTER INC seeks a Systems Technician to support the IT backbone across the Utica area. You will provide end-user support for software and devices, manage accounts and telephony, and help deploy and patch devices.

The role emphasizes HIPAA/HITECH compliance and secure, reliable services. You will work from on-site at the Help Desk, collaborating with the Director of Information Technology to ensure system integrity and rapid response to incidents, outages, and

Formación

  • Bachelor's degree in IT/related field or Associate in IT with 2+ years experience or 4 years hands-on equivalent.
  • Experience in healthcare IT environment is highly beneficial.
  • Knowledge of Microsoft AD/SCCM, Azure/InTune, and NinjaOne RMM preferred.

Responsabilidades

  • Support operation and maintenance of core equipment and systems across Sitrin entities.
  • Provide end user support for software, devices, telephony, and accounts provisioning.
  • Deploy, provision, and patch computers and mobile devices.
  • Manage Microsoft 365 configurations, AD, and security policies.
  • Maintain inventory and documentation of equipment and procedures.
  • Assist HIPAA/HITECH compliance and cybersecurity incident response.

Conocimientos

End user support
Customer service
Communication
Task prioritization

Educación

Bachelor's degree in IT/related field
Associate degree in IT + 2 years experience
4 years hands-on related experience

Herramientas

Active Directory
SCCM
Azure/InTune
NinjaOne RMM
Exchange Online
Microsoft 365 configurations

Descripción del empleo

CHARLES T SITRIN HEALTH CARE CENTER INC seeks a Systems Technician to support the IT backbone across the Utica area. You will provide end-user support for software and devices, manage accounts and telephony, and help deploy and patch devices.

The role emphasizes HIPAA/HITECH compliance and secure, reliable services. You will work from on-site at the Help Desk, collaborating with the Director of Information Technology to ensure system integrity and rapid response to incidents, outages, and

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