IT Systems & Security Lead - On-Site, Growth-Focused

3 Tone Enterprise; Katy (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Three Tone Enterprise seeks a hands-on IT Specialist to own and support all technology needs, from networks and servers to user accounts and business systems, ensuring security and reliability for a growing company in Katy, TX.

You’ll be a go-to technology expert, documenting configurations, managing vendors, and helping teams work more efficiently. The role combines problem solving with proactive security and system maintenance in a fast-paced environment.

Qualifications

• Strong troubleshooter who diagnoses problems quickly across hardware, software, networks, and integrations.
• Solid understanding of cybersecurity best practices and how to apply them in a small-to-mid-sized business.
• Excellent verbal and written communication, including explaining technical issues clearly to non-technical colleagues.
• Highly organized and detail-oriented, able to manage many requests, projects, and priorities at once.
• Self-starter who works independently and follows through without needing to be chased.

Responsibilities

• Manage all IT operations, including infrastructure, networks, servers or cloud services, hardware, software, and end-user support.
• Provide day-to-day help desk support in person, by phone, and remotely, resolving user, device, and access issues quickly and keeping downtime to a minimum.
• Set up, configure, and maintain computers, phones, printers, and peripherals for new and existing employees.
• Manage user onboarding and offboarding, including creating and removing accounts, assigning licenses, and setting up email and system access.
• Administer and support core business systems, including ERP, CRM, inventory, and accounting platforms.
• Support e-commerce and marketplace integrations, including Amazon Vendor Central and Seller Central, EDI connections, and data feeds with suppliers and partners.
• Maintain network equipment, including switches, access points, firewalls, VPNs, and internet connections.
• Own cybersecurity, including access controls, endpoint protection, patching, backups, email security, and user awareness training.
• Develop and maintain backup, disaster recovery, and business continuity plans, and test them regularly.
• Manage IT vendors, service providers, licenses, and subscriptions, and assist with purchasing decisions and tracking IT spend.
• Evaluate, recommend, and implement new tools and systems that improve efficiency and support growth.
• Maintain accurate documentation of systems, configurations, assets, user accounts, and procedures.
• Partner with teams across the company to understand their technology needs and help them work more effectively.

Skills

Troubleshooting

Cybersecurity best practices

Communication skills

Organization

Self-starter

Microsoft 365

Google Workspace

Active Directory / Entra ID

Windows

Networking hardware

Education

Bachelor’s in IT

Tools

Microsoft 365

Google Workspace

Active Directory / Entra ID

Windows

Networking hardware

Job description

Three Tone Enterprise seeks a hands-on IT Specialist to own and support all technology needs, from networks and servers to user accounts and business systems, ensuring security and reliability for a growing company in Katy, TX.

You’ll be a go-to technology expert, documenting configurations, managing vendors, and helping teams work more efficiently. The role combines problem solving with proactive security and system maintenance in a fast-paced environment.