IT Systems & Help Desk Specialist

AirBoss of America Corp.

Auburn Hills (DE)

On-site

USD 55,000 - 75,000

Full time

10 days ago

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Job summary

AirBoss Flexible Products is seeking an IT Specialist to support the Information Systems team with help desk, systems administration, onboarding new hires and purchasing. The role requires hands-on experience with Windows 10/7, Windows Server 2012/2008, Office 365, Active Directory, Group Policy and DNS, plus a practical understanding of network cabling and hardware.

The successful candidate will resolve technical issues, manage user accounts, and ensure compliance with safety and quality

Qualifications

Degree in Network Engineering, Computer Science, Information Technology, or similar field or work experience (3+ years).
3+ years support for Windows 10,7.
3+ years support for Windows server 2012, 2008.
3+ years support for Microsoft Office Products including O365.
2+ years experience with Active Directory (Add/Delete/Manage Users).
2+ years experience with Group Policy.
2+ years experience with DNS.
Ability to handle projects as assigned by IS managers.
Knowledge of wiring and cables.

Responsibilities

Responds in a timely fashion to end users’ needs and concerns relating to computer business applications and general systems issues.
Diagnoses and resolves technical problems, escalating problems when necessary.
Installs hardware and peripherals such as monitors, keyboards, printers and disk drives.
Provides support for both software and hardware.
Set up new hires with equipment as designated.
Purchase components and supplies related to function.
Complete projects as assigned.
Understand and abide by Health, Safety, Environmental and Quality policies and procedures.
Adhere to the Company mission, policies and procedures, and State and Federal regulations.