IT Specialist

Airboss-of-America; Auburn Hills (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

AirBoss Flexible Products seeks an IT Specialist to support the Information Systems team and customer facilities. You will provide Help Desk assistance, systems administration, onboarding for new hires, and equipment purchasing.

You will diagnose and resolve technical problems, install hardware, and support software and network services. The role emphasizes adherence to safety, quality, and company policies.

Qualifications

• Degree in Network Engineering, Computer Science, IT or equivalent with 3+ years of relevant experience.
• 3+ years support for Windows 10/7 operating systems and related software.
• 3+ years support for Windows Server 2012/2008 environments.
• 3+ years experience with Microsoft Office products including O365.
• 2+ years experience with Active Directory (user adds/deletes/manages).
• 2+ years experience with Group Policy configuration.
• 2+ years experience with DNS management and troubleshooting.
• Ability to manage projects assigned by IS managers.
• Knowledge of wiring and cabling for IT infrastructure.

Responsibilities

• Responds to end users’ needs and concerns regarding computer applications and systems.
• Diagnoses and resolves technical problems, escalating when necessary.
• Installs hardware and peripheral components (monitors, keyboards, printers, disk drives).
• Provides support for software and hardware.
• Set up new hires with equipment as designated.
• Purchase components and supplies related to IT function.
• Complete projects as assigned.
• Understand and follow Health, Safety, Environmental and Quality policies.
• Abide by company policies, procedures, and regulations.

Education

Degree in Network Engineering, Computer Science, Information Technology, or similar field or work experience

3+ years support for Windows 10,7

3+ years support for Windows server 2012, 2008

3+ years support for Microsoft Office Products including O365

2+ years experience with Active Directory (Add/Delete/Manage Users)

2+ years experience with Group Policy

2+ years experience with DNS

Ability to handle projects as assigned by IS managers

Knowledge of wiring and cables

Job description

JOB SUMMARY

The IT Specialist supports the Information Systems team and the customer facilities with Help Desk, systems administration, new hires and purchasing.

JOB DUTIES & RESPONSIBILITES

• Responds in a timely fashion to end users’ needs and concerns relating to computer business applications and general systems issues
• Diagnoses and resolves technical problems, escalating problems when necessary
• Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives
• Provides support for both software and hardware
• Set up new hires with equipment as designated
• Purchase components and supplies related to function
• Complete projects as assigned

• Understand and abide by Health, Safety, Environmental and Quality policies and procedures
• Adhere to the Company mission, policies and procedures, and State and Federal regulations

SUPERVISORY RESPONSIBILITY

• None

EDUCATION AND EXPERIENCE

• Degree in Network Engineering, Computer Science, Information Technology, or similar field or work experience (3+ years)
• 3+ years support for Windows 10,7
• 3+ years support for Windows server 2012, 2008
• 3+ years support for Microsoft Office Products including O365
• 2+ years experience with Active Directory (Add/Delete/Manage Users)
• 2+ years experience with Group Policy
• 2+ years experience with DNS
• Ability to handle projects as assigned by IS managers
• Knowledge of wiring and cables

PHYSICAL REQUIREMENTS

• Operate a computer and other office components such as a calculator, copy machine, and printer
• Frequently communicates and transcribes information
• Move and install equipment weighing up to 15lbs
• Frequently positions self to maintain computers and other equipment, including under desks and in the server closet

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The duties, responsibilities and activities may change at any time with or without notice.
AirBoss Flexible Products is an equal opportunity employer. We provide employment opportunities without regard to race, gender, color, disability, national origin, age, religion, sexual orientation, veteran status, or any other status protected by law. AirBoss Flexible Products participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.