IT Systems Specialist — Cloud, Network & Help Desk

LHH; Matthews (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid leave

Job summary

LHH is seeking an IT Specialist to join a growing manufacturing organization, supporting day-to-day IT operations across servers, networks, end-user devices, and cloud technologies. You will administer and troubleshoot a broad range of technologies to ensure reliable IT services throughout the company.

Ideal candidates bring hands-on experience with Microsoft 365, Windows Server, Hyper-V, AD, and Azure/Entra, plus ITSM familiarity, security tooling, and strong customer-facing skills.

Qualifications

• Experience supporting Microsoft 365 environments.
• Hands-on administration of Windows Server and Hyper-V.
• Experience with Active Directory and Azure/Entra.
• Familiarity with ITSM platforms like Freshservice.
• Experience with Sophos security products and Cisco networking equipment.
• Strong troubleshooting across hardware, software, and network technologies.
• Excellent communication and problem-solving abilities.
• Self-motivated with ability to work independently and manage priorities.

Responsibilities

• Provide administration, support, and troubleshooting for a broad range of technologies.
• Administer and support Microsoft 365, Windows Server, Hyper-V, AD, Azure/Entra, Teams, VPN, and security solutions.
• Manage and troubleshoot network infrastructure including Cisco switches and LAN/WAN.
• Support Sophos security platforms and endpoint protection tools.
• Install, configure, and support servers, desktops, laptops, Macs, printers, and IP phones.
• Provide Help Desk support and resolve hardware, software, and connectivity issues.
• Document IT processes and configurations; identify opportunities to improve IT support operations.

Skills

Microsoft 365

Windows Server

Hyper-V

Active Directory

Azure/Entra

Freshservice

Sophos security

Cisco networking

Troubleshooting

Communication

Customer service

Independence

Education

Bachelor's degree in Computer Science / IT

Associate degree + 4+ years IT experience

Tools

Freshservice

Microsoft Dynamics 365 F&O

Microsoft Dynamics 365 Business Central

Job description

LHH is seeking an IT Specialist to join a growing manufacturing organization, supporting day-to-day IT operations across servers, networks, end-user devices, and cloud technologies. You will administer and troubleshoot a broad range of technologies to ensure reliable IT services throughout the company.

Ideal candidates bring hands-on experience with Microsoft 365, Windows Server, Hyper-V, AD, and Azure/Entra, plus ITSM familiarity, security tooling, and strong customer-facing skills.