IT Systems Engineer - Hybrid | Equity & Unlimited PTO

Lightning AI; New York (NY); Presencial; USD 90 000 - 115 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Equity (RSUs)

401(k) matching

Unlimited PTO

Hybrid work model

Office meals

Resumo da oferta

Lightning AI in New York City seeks an IT Systems Engineer to support employees and maintain internal IT systems. You will manage Windows and macOS devices, administer key business apps, and drive onboarding, offboarding, and access provisioning improvements.

You’ll collaborate with the IT Manager on day-to-day operations, contribute to automation, and help scale IT processes as the company grows. This role is based onsite at our NYC office with a hybrid work model.

Qualificações

• 2–4 years of IT support, systems administration or similar.
• Experience supporting Windows and macOS devices.
• Familiarity with JumpCloud, Jamf, Intune.
• Experience administering enterprise apps like Google Workspace/Microsoft 365.
• Familiarity with IAM, including user provisioning, SSO and MFA.

Responsabilidades

• Provide hands-on IT support via ticketing system.
• Troubleshoot devices, apps, authentication and connectivity; escalate complex issues.
• Provision, configure, and maintain Windows and macOS devices.
• Administer apps like Google Workspace, Slack, JumpCloud.
• Support networking, conference room tech and IT equipment.
• Maintain IT asset records and device lifecycle processes.
• Update troubleshooting guides and runbooks.

Conhecimentos

Windows & macOS support

Endpoint management tools

Google Workspace admin

Identity & access management (SSO, MFA

Networking basics (DNS, DHCP, VPN)

IT ticketing & documentation

Clear communication

Independent + collaborative work

Ferramentas

JumpCloud

Jamf

Intune

Google Workspace

Microsoft 365

Descrição da oferta de emprego

Lightning AI in New York City seeks an IT Systems Engineer to support employees and maintain internal IT systems. You will manage Windows and macOS devices, administer key business apps, and drive onboarding, offboarding, and access provisioning improvements.

You’ll collaborate with the IT Manager on day-to-day operations, contribute to automation, and help scale IT processes as the company grows. This role is based onsite at our NYC office with a hybrid work model.