Hybrid Systems Administrator: Cloud & IT Ops (NYC)

InfoTrack US; New York (NY); Hybrid; USD 83,000 - 130,000; Full time

Benefits offered by this job

401(k) Match

Medical, Dental, & Vision Insurance

Disability, Life, and AD&D Insurance

20 Days of Paid Time Off

11 Paid Holidays

Be Me Time off for mental health, re‑充

Matching Gift Program

Job summary

InfoTrack is seeking a System Administrator to provide hands-on IT support, manage core systems (Microsoft 365, Active Directory), and maintain our cloud infrastructure. This hybrid NYC-based role requires in-office work at least three days per week, with opportunities to contribute to IT projects and process improvements.

Ideal candidates have 5+ years in IT infrastructure, strong troubleshooting skills, and experience with Azure, Windows Server, and automation tools such as Power Automate and

Qualifications

• 5+ years of professional experience in systems administration, IT infrastructure, or a related field.
• Bachelorfers degree in Information Technology, Computer Science, or related field, or equivalent practical experience.
• Experience administering Microsoft 365 and Active Directory.
• Experience with cloud infrastructure, preferably Microsoft Azure.
• Working knowledge of network administration, including DNS, firewalls, routers, and switches.
• Experience supporting Windows Server environments and Active Directory.
• Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, access, and connectivity issues.
• Strong written and verbal communication skills with a customer-service mindset.
• Willingness to participate in an after-hours on-call rotation.
• Ability to work from New York City office a minimum of three days per week.

Responsibilities

• Provide responsive helpdesk support to employees, troubleshooting hardware, software, access, and other day-to-day IT issues.
• Administer and support Active Directory and Microsoft 365, including email, SharePoint, and other business applications
• Set up, configure, and maintain employee computers, servers, and related IT equipment
• Support new hire onboarding by preparing equipment, user accounts, system access, and other technology needs
• Help maintain and administer InfoTrack’s internal infrastructure, including our Microsoft Azure cloud environment
• Administer and support the company39s phone system
• Manage IT hardware and equipment inventory
• Support antivirus, antispam, and other security tools used across the organization
• Assist with network and infrastructure support as needed
• Provide general IT support across the business and contribute to ongoing IT projects and system improvements
• Experience with Microsoft Power Automate or similar workflow automation tools, with the ability to support and troubleshoot automated workflows
• Participate in the after-hours on-call rotation as needed

Skills

Microsoft 365

Active Directory

Azure

Windows Server

Troubleshooting

Customer service mindset

On-call rotation

Education

Bachelorfers degree in Information Technology or Computer Science

Tools

PowerShell scripting

PowerApps

Power Automate

SharePoint

Job description

InfoTrack is seeking a System Administrator to provide hands-on IT support, manage core systems (Microsoft 365, Active Directory), and maintain our cloud infrastructure. This hybrid NYC-based role requires in-office work at least three days per week, with opportunities to contribute to IT projects and process improvements.

Ideal candidates have 5+ years in IT infrastructure, strong troubleshooting skills, and experience with Azure, Windows Server, and automation tools such as Power Automate and