Responsibilities
- Provides evaluation and implementation services for new products, technologies, and solutions to address corporate business requirements.
- Works beyond the routine utilizing specialized knowledge and analysis of multiple variables.
- Has a thorough and comprehensive mastery of supported platforms/products and environments.
- Project assignments can be large in scope but are typically of medium complexity.
- Participates in projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
- Assists with strategic planning activities such as capacity planning, process improvement, maintenance, upgrade and end-of-life planning, and roadmap development.
- Identifies technical innovation and process improvement opportunities.
- Utilizes standard tools and methodology to develop systems and support performance metrics.
- Performs technical mentoring and cross-training with other team members.
- Demonstrates a basic knowledge and expertise with CommonSpirit Health business processes and routines.
- This position is remote eligible.
Qualifications
- BA or BS in Computer Science, Technology, or Business discipline, or equivalent experience.
- Minimum of 4 years of professional experience in an IT technical or infrastructure field.
- 3-7 years of professional experience in an IT technical or infrastructure field.
- Experience in evaluating and implementing new products, technologies, and solutions.
- Thorough mastery of supported platforms/products and environments.
- Participation in projects involving technology enhancement, upgrade, or implementation.
- Experience with strategic planning activities such as capacity planning and process improvement.
- Ability to identify technical innovation and process improvement opportunities.
- Proficiency with standard tools and methodologies for system development and performance metrics.
- Technical mentoring and cross-training skills.
- Basic knowledge of CommonSpirit Health business processes.
Citrix Experience
- 3+ years managing Citrix infrastructure, including Virtual Apps and Desktops.
- 2+ years deploying Citrix updates, patches, and upgrades.
- 2+ years configuring and managing PVS images for servers and VDI.
- Knowledge of Citrix policies, profiles, and configurations.
- Participation in capacity planning and performance tuning.
- 2+ years creating and maintaining technical documentation for Citrix infrastructure.
- Ability to mentor and train junior team members.
Overview
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites, and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses, and 25,000 physicians and advanced practice providers across 24 states. We contribute more than $4.2 billion annually in charity care, community benefits, and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.