Sr. IT Systems Engineer - REMOTE

S&S Health; Cincinnati (OH); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player in healthcare administration is seeking a Senior IT Systems Engineer to enhance their IT solutions. The role involves developing and implementing automated systems, ensuring endpoint security, and providing technical support. This position offers the opportunity to mentor junior team members while collaborating with cross-functional teams to improve user experience. Ideal candidates are self-motivated problem solvers with a passion for technology and a client-focused approach. Join a forward-thinking company committed to innovation and excellence in IT services.

Qualifications

• Proficiency with MDM/endpoint tools and deep expertise in Windows OS.
• Experience with PowerShell for system automation and configuration management.
• Strong problem-solving and communication skills.

Responsibilities

• Lead the implementation and administration of MDM and EDR platforms.
• Develop scripts to automate virtual desktop deployments and software installations.
• Triage and resolve complex hardware, software, and networking issues.

Skills

MDM/endpoint tools (Intune, NinjaOne, Kandji)

Windows OS

Microsoft 365

Azure environments

Active Directory

Group Policy

PowerShell

Networking protocols (TCP/IP, DNS, DHCP)

Remote support solutions

Service desk platforms (Jira Service Desk)

Job description

S&S Health is a premier healthcare administration company located in Mason, Ohio. We offer self, level, and fully funded solutions that lower costs while improving outcomes with a consumer-centric experience. Our integrated benefits, services, and technology platform are designed to meet the needs of employers, third-party administrators (TPAs), and health systems. With a nationwide presence, we have the capability to sell and service in every state.

The Senior IT Systems Engineer is responsible for developing and implementing IT solutions, automating systems, supporting end users, and ensuring the efficiency, stability, and security of IT services. The ideal candidate is a self-motivated problem solver with deep technical expertise and a passion for mentoring team members and driving process improvements.

Responsibilities

• Endpoint Management: Lead the implementation and administration of MDM and EDR platforms to ensure endpoint security and compliance across the organization.
• Automation & Scripting: Develop scripts to automate virtual desktop deployments, software installations, and identity/access processes, with integration into systems like Jira.
• System Maintenance: Automate OS updates, application patching, and software provisioning to maintain system health and minimize disruption.
• Technical Support: Triage and resolve complex hardware, software, and networking issues, prioritizing tickets based on SLAs and business impact.
• Documentation: Maintain detailed technical documentation and contribute to internal knowledge base resources to support consistent, scalable IT practices.
• Team Mentorship: Provide guidance and knowledge sharing to junior IT team members, fostering a culture of continuous learning.
• Collaboration: Partner with cross-functional teams to support broader IT initiatives and improve the overall user experience.
  
  

Qualifications

• Technical Skills: Proficiency with MDM/endpoint tools such as Intune, NinjaOne, or Kandji. Deep expertise in Windows OS, Microsoft 365, and Azure environments.
• Infrastructure Knowledge: Hands-on experience with Active Directory, Group Policy, and Entra ID. Solid understanding of networking protocols (TCP/IP, DNS, DHCP).
• Scripting: Experience with PowerShell for system automation and configuration management.
• Tool Familiarity: Comfortable using remote support solutions and service desk platforms, particularly Jira Service Desk.
• Soft Skills: Strong problem-solving and communication skills, with a client-focused approach to internal service delivery.
• Flexibility: Able to adapt quickly in a dynamic IT environment with shifting priorities and evolving technologies.
  
  

S&S Health is committed to creating a safe and secure workplace for all employees. Please note that all final candidates will undergo a comprehensive background check and drug testing as part of our hiring process.